To better assist you, our customer service representatives may ask you for some or all of the following information. This information is used solely for the purposes of looking up your payment and verifying your identity. For more information on our commitment to preserving your privacy and security, visit our Privacy Policy.
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To Make A Payment
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Already Made A Payment
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- • Name of the organization you are paying
- • Amount to pay
- • Contact e-mail address, telephone number
- • Credit card, debit card, or bank account numbers
- • Social Security Number or Employer Identification Number
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- • Name of the organization you are paying
- • Amount paid
- • Confirmation Number
- • Credit card, debit card, or bank account numbers
- • Social Security Number or Employer Identification Number
- • Date of Payment
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Please contact us via the channel listed below that best fits your area of concern:
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Online Payment Inquiries – e-mail our Customer Service Department at customerservice@officialpayments.com or call 1-800-487-4567 for Customer Service assistance (Monday - Friday, 7:00am - 7:00pm CT).
Federal Payment Inquiries – Toll-free 1-877-754-4413
(Automated Informational Interactive Voice Response Service – 24/7)
State Payment Inquiries – Toll-free 1-800-487-4567
(Monday - Friday, 7:00am - 7:00pm CT)
Local Payment Inquiries – Toll-free 1-800-487-4567
(Monday - Friday, 7:00am - 7:00pm CT)
High Balance Payment Inquiries ($100,000 or greater) – Toll-free 1-888-889-7228
(Monday - Friday, 7:00am - 7:00pm CT)
International Payment Inquiries – 1-703-653-2499
(Monday - Friday, 7:00am - 7:00pm CT)
TurboTax Payment Inquiries – Toll-free 1-866-382-6819
(Monday - Friday, 7:00am - 7:00pm CT)
Pay By Phone – Toll-Free 1-800-2PAY-TAXsm (1-800-272-9829)
(Automated Telephone Service – 24/7)
Comments/Suggestions
Give us your thoughts about our service. Your comments and suggestions
are very important to us. Please e-mail us with your feedback.
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The Internal Revenue Service (IRS) can be reached at the following toll-free numbers:
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U.S. Internal Revenue Service Customer Service Inquiries
Personal Taxes: Toll-Free 1-800-829-1040
Business Taxes: Toll-Free 1-800-829-4933
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