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Contact Us

To better assist you, our customer service representatives may ask you for some or all of the following information. This information is used solely for the purposes of looking up your payment and verifying your identity. For more information on our commitment to preserving your privacy and security, visit our Privacy Policy.
To Make A Payment
Already Made A Payment
  • • Name of the organization you are paying
  • • Amount to pay
  • • Contact e-mail address, telephone number
  • • Credit card, debit card, or bank account numbers
  • • Social Security Number or Employer Identification Number
  • • Name of the organization you are paying
  • • Amount paid
  • • Confirmation Number
  • • Credit card, debit card, or bank account numbers
  • • Social Security Number or Employer Identification Number
  • • Date of Payment

Please contact us via the channel listed below that best fits your area of concern:

  Online Payment Inquiries – e-mail our Customer Service Department at customerservice@officialpayments.com or call 1-800-487-4567 for Customer Service assistance (Monday - Friday, 7:00am - 7:00pm CT).

Federal Payment InquiriesToll-free 1-877-754-4413
(Automated Informational Interactive Voice Response Service – 24/7)

State Payment InquiriesToll-free 1-800-487-4567
(Monday - Friday, 7:00am - 7:00pm CT)

Local Payment InquiriesToll-free 1-800-487-4567
(Monday - Friday, 7:00am - 7:00pm CT)

High Balance Payment Inquiries ($100,000 or greater) – Toll-free 1-888-889-7228
(Monday - Friday, 7:00am - 7:00pm CT)

International Payment Inquiries 1-334-321-4567
(Monday - Friday, 7:00am - 7:00pm CT)

TurboTax Payment InquiriesToll-free 1-866-382-6819
(Monday - Friday, 7:00am - 7:00pm CT)

Pay By PhoneToll-Free 1-800-2PAY-TAXsm (1-800-272-9829)
(Automated Telephone Service – 24/7)

Comments/Suggestions
Give us your thoughts about our service. Your comments and suggestions
are very important to us. Please e-mail us with your feedback.

The Internal Revenue Service (IRS) can be reached at the following toll-free numbers:
  U.S. Internal Revenue Service Customer Service Inquiries
Personal Taxes: Toll-Free 1-800-829-1040
Business Taxes: Toll-Free 1-800-829-4933
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Copyright © 2014 Official Payments Corporation. All Rights Reserved.
Official Payments Corporation is a licensed money transmitter in 44 states, the District of Columbia, and Puerto Rico. Official Payments is not required to be licensed as a money transmitter in Indiana, Massachusetts, Montana, New Mexico, South Carolina or Wisconsin.
 
TRUSTe Authorized IRS Payment Provider Since 1999