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FAQs
GeneralConvenience Fee

 
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Convenience Fee - Questions
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Convenience Fee - Answers
1. How do I determine the convenience fee?
Go to the Payment Center and click on Fee Calculator.

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2. Why does ACI Payments, Inc. charge a convenience fee for payments?
The convenience fee covers the cost of processing the payment transaction.

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3. Is the convenience fee negotiable?
The convenience fee covers the cost of processing the payment transaction and is not negotiable.

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4. If I'm unwilling to pay the convenience fee, can I still use this service?
No. The convenience fee covers the cost of processing the payment transaction and is not negotiable.

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5. How will the charge appear on my credit or debit card statement?
The payment charge and the convenience fee charge will appear separately on your card statement.

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6. Is the convenience fee tax deductible?
Generally, when this fee is paid or incurred by a business, it can be deducted as a business expense. Typically, it is not tax deductible for the payment of personal taxes or for the payment of other government obligations. We advise you to consult with a tax professional regarding the tax deductibility of the convenience fee as it pertains to your particular application.

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ACI Payments, Inc. is licensed as a money transmitter by the New York State Department of Financial Services, the Georgia Department of Banking and Finance, and by all other states and territories, where required. NMLS #936777. 6060 Coventry Dr, Elkhorn NE 68022. 1-800-487-4567
 
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