When a customer visits your website, calls, or walks into your office and wants to pay by credit card, debit card, or electronic check, we want to help you say, "Yes, we can do that." We use scalable, turn-key technology to make payments fast, easy, and secure for the smallest municipal court, the largest utility company, and everyone in between. We offer diverse suites of services, integration options, and price points that match the needs, levels of technology, and budgets of any collecting organization.
ACI Payments, Inc. also provides a suite of eCommerce services that can be offered in conjunction with our payments services. These services streamline your customers' experiences by providing easy electronic access to valuable information and key office functions.
ACI Payments, Inc. supports the acceptance of Visa®, MasterCard®, American Express®, Discover® Network, debit cards,
and electronic checks via all of the payment services listed below.
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You can provide your customers with access to payments at acipayonline.com or link a payment process into your existing website. We can also serve in the background via Web Services so that you can process payments entirely on your own website. Our internet systems are available 24/7/365 and never require downtime for maintenance or upgrades. These systems are expanded on an ongoing basis so that even in peak collection seasons, they never exceeded 40% of capacity.
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We have been a leader and innovator in the field ever since. We provide IVR payment acceptance through our flagship brand, 1-800-2PAY-TAX, custom numbers for non-tax applications, via transfer from other IVR systems, or as an IVR-over-internet payment processor Our robust IVR network can support more than 8,000 simultaneous phone calls and are also fully redundant and secure.
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We offer a variety of strategies for accommodating customers at the point of sale. The most sophisticated solution is our interactive kiosk, which features, card, check, and cash acceptance, wireless connectivity, a bill scanner, a touch-screen interface, and more. We can also provide virtual terminal and public access technology for turning any computer or phone line into a POS processing station.
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Our suite of eCommerce applications enhance the capabilities of our Internet, telephone, and POS processing services. They are based on two core competencies: data hosting and integrated payment processing. From this foundation, we have built modular, turn-key web applications. These new products support our goal of making your business go fast, smart, and secure by modernizing, streamlining, and expediting the ways you interact with your customers. Our suite of eCommerce Services includes solutions for:
•Web Design
•Bill Presentment/Electronic Billing
•Records Lookup
•Electronic Document Requests
•Request for Action
For more information on any of these services, please click here to contact ACI Payments, Inc.
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